At Kelly Waters, we proudly stand behind the quality and craftsmanship of our jewelry. We offer a lifetime guarantee against any manufacturing defects. If your jewelry shows signs of wear or defect not caused by accidental damage, we will gladly repair or replace it at no cost to you. In the event that the piece is no longer in production, we will provide a replacement with a similar design or value.

To send your jewelry for repair, you may either return it to your local jeweler or mail it directly to us with a tracking number:

Kelly Waters, Inc.
Repair Department
P.O. Box 240924
Boston, MA 02124

Please note: Do not include any packaging materials with your item, as we will not return them.

Your satisfaction is our priority, and we are committed to ensuring the longevity and beauty of your jewelry.