We guarantee all of our jewelry for a lifetime against all manufacturing defects. If it becomes worn or defective other than from accidental damage, we will repair or replace it at no charge. If your item is no longer being manufactured, we will replace that item with one with a similar look or value.
You may return your piece to your local jeweler or mail it with tracking to:
Kelly Waters, Inc. Repair Department P.O. Box 240924 Boston, MA 02124
Please do not send packaging. We will not return it with the item.